Coronavirus Disease (COVID-19) Information Sources

With the increasing concerns on Coronavirus disease COVID-19, please utilize the following sources and contacts to receive the latest information and necessary help.

We strongly advise not to visit clinics and hospitals directly when worried about the infection to avoid being unattended.

Some clinics are currently not handling cases related to colds or coronavirus suspected patients. Please confirm with the clinics during the reservation.

Contact Hotline

Japan National Tourism Organization (JNTO)

Language: English / Chinese / Korean / Japanese

Telephone Hotline available 24/7.

From Japan 050-3816-2787

From Overseas +81-50-3816-2787

Chat bot (Emergencies only)

Ambii

Language: English / Japanese

Limited to Tsukuba City Residents.

Processes contacts with the local Health Center based on the provided digital patient form. 

Free concierge service through LINE Application available between 9:00-21:00. Please access the QR code below to contact.

Latest Updates and Governmental Guidelines

NHK-World Japan

Language: Available in 20 languages

Ministry of Health, Labour and Welfare in Japan (MHLW)

Language: English / Chinese / Korean / Japanese

National Institute of Infectious Diseases in Japan (NIID)

Language: English / Japanese

World Health Organization (WHO)

Language: English / Chinese / French / Spanish / Arabic / Japanese

Technical Guidance:

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/technical-guidance

Tsukuba City

Language: English / Chinese / Korean / Japanese

Local updates and guidance in Tsukuba City.

Nippon

Language: English / Chinese / French / Spanish / Arabic / Japanese